Important Information – Pending Changes to Online Payments within the EU: Improved Customer Authentication

  • New rules come into effect in the EU and EFTA countries (Iceland, Norway, Liechtenstein) from September 14th 2019 governing online payments and online banking affecting banking-based payment methods (e.g. credit cards, SOFORT, Giropay, online transfers etc.).



    The new rules, laid down by the EU’s so-called Payment Services Directive 2 (PSD2), aim to make payments and online banking more secure and protect consumers against fraud.


    As part of the change, Strong Customer Authentication (SCA) is required during the payment process and online banking.


    What this means for you, depending on the method of payment you use, can be read about soon in a corresponding FAQ on our pages. We will inform you of this when it is time both via email and in the forums.